Professional Carers is a family-owned business which was founded in 1998 to provide domiciliary home care to people on the Wirral and in Scotland. Within this time, they have grown into a widely successful organisation registered by the Care Quality Commission and Care Inspectorate, contracted to provide care services with both Wirral Borough Council and the City of Edinburgh Council.
Professional Carers contacted Hudson Succeed after losing out on tenders to larger care companies. They wanted to outsource their tender writing to see if it would help give them an edge over their competition.
Professional Carers found Hudson Succeed whilst researching options for tender support and required our assistance to complete and complied a quality tender submission capable of winning the contract. The key tasks/challenges we underwent in providing this service are as follows:
The processes implemented by the Hudson Succeed Team to ensure that we performed to the exceptional standards expected of us are as follows:
Due to the excellent collaboration with the client and efficiencies internally, all responses were completed, internally reviewed, externally reviewed and submitted 3 days before the deadline. Due to the high-quality content, we provided in the response, Professional Carers were successfully awarded the contract. Professional Carers were extremely happy with the way Hudson managed their tender and due to our success, we have developed a good working relationship with the client.
“Having always submitted our own tenders I was a little apprehensive as to how the use of a Tender Writing company would work. I was seeking a company who could give us an edge in our submission, having lost out on bids to a larger Care Company in the past. I was immediately impressed with the communication from Hudson. They explained the process clearly, detailing costs and developing a Bid Plan. This left me feeling assured that I was in good hands. Hannah was helpful, knowledgeable, and responsive throughout the process. Following the bid submission and with the support of Hudson our company was successful in the award, and I wouldn’t hesitate to recommend or use their services again.” – Gary Nagle, Director, Professional Carers